Shipping policy

Our Shipping Policy applies to all orders placed with enokiicare across uae and GCC countries. Orders are processed and prepared for shipment after confirmation via our call center, and unconfirmed orders may be cancelled automatically. Once confirmed, orders are typically processed within 1 to 2 business days. Delivery times vary depending on the location, but most orders within uae are delivered within 2 to 5 business days, while GCC orders may take between 3 to 7 business days. We offer Cash on Delivery (COD) as a primary payment method, and customers are required to be available to receive the order at the provided address. Shipping fees may vary depending on the delivery location and will be displayed at checkout or confirmed during the order confirmation call. Once the order has been shipped, customers will receive confirmation and may be contacted by the delivery company for coordination. enokiicare is not responsible for delays caused by incorrect shipping information, customer unavailability, or unforeseen circumstances such as weather conditions or courier delays. In case the customer does not answer delivery calls or refuses to receive the order, the shipment may be cancelled, and future orders may be restricted. Address changes or modifications must be requested before the order is shipped, as changes may not be possible after dispatch. For any questions regarding shipping or delivery, customers can contact our support team with their order details.